Last updated: April 11, 2026

Company Information & Legal Identity

Legal Entity Name: DOOKE LLC

Doing Business As (DBA): DOOKE TECH

Business Address: 9 Emerald way, Ocala, Florida, 34972, USA

Support Email: [email protected]

Support Phone: +1 352 721 4266

This Privacy Policy describes how DOOKE LLC, doing business as Dooke Tech ("Dooke Tech", "Company", "We", "Our", or "Us"), collects, uses, and protects information when you use the website https://dooketech.com and our services. Dooke Tech provides automation software and consultation services. For more information on the terms governing your use of our services, please read our Terms of Service.

1.Information We Collect

When you use our Services, we collect the following types of information to provide and improve our platform:

Personal Information: Name, email address, phone number (including for SMS communications), and business name provided during registration or when filling out forms.

Financial Information: Billing and subscription payment information (processed securely through our payment partners).

Technical Data: IP address, browser type, device information, platform activity, and usage data.

Cookies: Cookies and session data to maintain secure logins and improve user experience.

User Content: Customer data stored by users in the CRM and platform tools.

2.How We Use Information

Provide and operate the platform and immediate access to features

Manage active subscriptions and recurring billing cycles

Deliver CRM, automation, email, and SMS features

Maintain platform security

Improve services and performance

Provide customer support

Comply with legal obligations

3.SMS Consent & Usage

When you provide your phone number and opt-in to receive text messages, we use your SMS data for sending appointment confirmations, reminders, and responses to service inquiries. Message frequency varies.

No mobile information will be shared with third parties/affiliates for marketing/promotional purposes. Information sharing to subcontractors in support services, such as customer service, is permitted. All other use case categories exclude text messaging originator opt-in data and consent; this information will not be shared with any third parties.

4.Customer Data Responsibility

Users are responsible for customer data collected and stored within the platform, including obtaining prior express written consent for communications (SMS/Email) and complying with applicable privacy laws (TCPA, CAN-SPAM, GDPR).

5.Cookies and Tracking

We use cookies and similar technologies to maintain secure login sessions, analyze traffic patterns, store user preferences, and improve the overall software user experience.

6.Third-Party Services

Dooke Tech utilizes third-party infrastructure providers to operate the platform, including but not limited to: GoHighLevel (Core Software), Stripe (Payment Processing), Twilio/LeadConnector (Telephony), Mailgun/LC Email (Email), and AI service providers (OpenAI/Google).

7.Data Storage & Security

Your data is stored on secure servers maintained by our trusted third-party infrastructure providers. We use reasonable administrative, technical, and physical safeguards to protect personal information, including SSL encryption for data in transit and at rest. While we implement industry-standard safeguards, no digital system can guarantee 100% security.

8.Data Retention

We retain account and platform data for the duration of your paid subscription. Upon cancellation, data is retained only as long as necessary to meet legal obligations or resolve disputes. Users are encouraged to export their CRM data before finalizing a cancellation.

9.Age Gating & Children's Privacy

By opting into our SMS services, you represent that you are at least 18 years of age. Our website is not intended for children under 13 and no data is knowingly collected from them.

10.AI Tools

AI Processing Notice: AI-powered tools (Voice AI, Content AI, Conversational AI) process user inputs to generate content or automation responses. Users should avoid submitting sensitive, highly confidential, or proprietary personal information directly into AI prompts.

11.User Rights

Users may request access, correction, or deletion of their primary account information by contacting our support team.

12.Changes to This Policy

We may update this Privacy Policy periodically to reflect changes in law or our services. Continued use of the Services after updates constitutes acceptance of the modified policy.

13.Contact Information

If you have any questions about this Privacy Policy, please contact us at:

Website: https://dooketech.com

Support Email: [email protected]

Phone number: +1 352 721 4266

Address: 9 Emerald way, Ocala, Florida, 34972, USA